Are You Making This Costly Buyback Mistake?

iphone_drop_protectionAre you getting the most money from your buyback transactions? Don’t know? Well, if you’re making the following mistake, you’re missing out on big profits.

Don’t Ever Make This Common Buyback Mistake

Making mistakes during the buyback process is all too common. And here’s one of the most common: When a customer brings an Apple phone in for trade, most retailers simply go to the Settings / General / About  section to look up the carrier. Or even worse: the retailer might just look to see what carrier’s sim card is in the phone at the time of the trade in, and just assume that the phone is from that carrier.

So What’s the Problem?

The problem is that with iPhones, whatever carriers sim card was last inserted into the sim tray is the carrier that is displayed in the Settings area.  This means that a customer can put a Verizon sim card into a Sprint phone and take it in to be traded and, if the retailer doesn’t do a proper inspection of the device, the retailer will end up paying Verizon prices for a less valuable Sprint phone.

We’ve Got the Solution

Here’s the deal: Every iPhone has two model numbers. One is located on the back of the phone (A1533, for example). The other is in the settings area (ME347LL/A, for another example).

 

android_model_number_screenshot

 

Retailers need to check the model number in the Settings area to be sure that they are buying the brand of phone they think they are buying during a buyback transaction.  Each carrier has a specific model number in the settings area, but some carriers share the model number that is displayed on the back of the phone.

 

iphone_screenshot_for_model_number

 

Got it? Good. If not, feel free to contact us. And if you’re interested in other ways to boost your repair profits, sign up for our FREE demo today.

 

 

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Nima Jacob Nojoumi

Teen Entrepreneur. Former adviser @GoDaddy. Founder at House of Genius AZ @HofGAZ. Co-Founder & CEO @GetSourcely. Teamwork makes the dream work.